All services are offered with flat rates and no hidden fees or upcharges in an order to be as transparent as possible. Most services are offered at home so there is no need to disconnect or move any equipment. If services need to be done off-site the equipment will be disconnected and set back up at no additional cost. All support services are for the service only and do not include any software, hardware, or other items unless specified.
Starting at $75
Support calls will be billed at $75 for the first hour and fifteen minutes. Once the initial time has expired, the rate will be $60 per hour billed in 15 minute increments.
Included with every service
-Complete PC Tune up.
-Resolution of your issues.
-Computer Security review.
-Custom solutions to any additional questions or concerns.
Some services do require different minimum times to complete. Prices are set for certain services to provide clarity on pricing regardless of required time to resolve your issue.
Starting at $100
Malware / Virus removals are done on-site or may be done off-site depending on the type of infection and the time required. Regardless of the time required the rates will be as listed below.
$ 100 For most virus and malware remediations.
$150 For virus and malware remediation that would include reinstalling the operating system, possible restoration of data, and other advanced steps required to resolve your issue.
Starting at $50
Remote support is offered to existing customers who have a credit card on file at a discounted rate of $50 per hour with a 1 hour minimum. With this service you will still get the same level of support and resolution of your issues remotely. If your issue is not able to be resolved remotely and needs to be resolved on-site it will be an additional $25 charge.
$150
Data recovery services will attempt to recover data off of old computers, flash drives, phones, or other storage media. Data recovery will be performed off-site due to time and the process involved. If recovery is not successful the total cost will be for only $50 and a $25 credit towards your next service.
$150 Flat rate if any data requested is able to be recovered.
$50.00 if unsuccessful + $25 Credit towards next service.
PC Tech KC llc 2023